Position : Support Executive

Location : Indore

We are looking for a dedicated and proactive Support Staff member who will assist our users in resolving daily queries and ensuring smooth platform usage.

Key Responsibilities:
1. Handle daily user queries via call, WhatsApp, and chat support
2. Assist pharma retailers, suppliers, and companies in using ListApp services
3. Update and maintain records in Excel sheets
4. Coordinate with internal teams for issue resolution
5. Ensure timely follow-ups and ensure customer satisfaction
6. Support onboarding and basic product listing assistance

Required Skills:
1. Basic computer knowledge
2. Good working knowledge of MS Excel
3. Comfortable communicating with pharma suppliers and companies
4. Valuable verbal communication skills (Hindi required, English preferred)
5. Problem-solving attitude and patience
6. Ability to manage multiple queries efficiently

Eligibility:
1. Graduate (Any stream) preferred
2. Experience in the pharma industry or customer support is an added advantage

Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:
- Work from home

Work Location: In person

📌 Support Executive (Indore)
🏢 Triedge Solutions
📍 Indore