About the Company:
Binny’s Jewellery is a leading diamond jewellery manufacturer and retailer, focused on quality, technology, and customer experience. We are expanding our digital sales and lead management team and are looking for motivated Inside Sales Executive.

Key Responsibilities:
Contact all incoming leads received through CRM, website, WhatsApp, and marketing campaigns.

Communicate with customers via phone calls and WhatsApp.

Understand customer requirements related to jewellery, budget, and preferences.

Share product catalogues, images, and videos with interested customers.

Regularly follow up with leads to keep them engaged.

Convert online leads into confirmed showroom visits.

Book and coordinate customer appointments with the showroom team.

Update all customer interactions and follow-ups in CRM.

Ensure no lead is missed, delayed, or ignored.

Work towards monthly targets for appointments and conversions.





Eligibility & Skills:
Minimum 1 year experience in Inside Sales / Telecalling / Customer Sales (Retail preferred).

Good communication skills in English and Hindi (Gujarati is an advantage).

Confident in speaking with customers over calls.

Strong follow-up and persuasion skills.

Result-oriented and disciplined in daily work.

Ability to work in a target-based setting.

Experience in jewellery, fashion, luxury, or retail sales (preferred but not mandatory).

Freshers with strong communication skills may also apply.

Salary & Benefits:
Competitive fixed salary

Performance-based incentives

Training on jewellery products and sales process

Career growth opportunities

Working Hours:
Full-time, office-based role (Laptop/PC work)

📌 Customer Service Representative (Mumbai)
🏢 Binnys Jewellery Private
📍 Mumbai