Job Description:
Key Responsibilities:
- Handle assigned process tasks as per defined SOPs
- Ensure accuracy and quality while processing data/transactions
- Maintain records, reports, and documentation
- Coordinate with team members and supervisors for task completion
- Meet productivity and quality benchmarks
- Identify and escalate process issues when required
- Adhere to company policies and compliance standards
Required Skills:
- Good communication skills (written & verbal)
- Attention to detail and accuracy
- Ability to work in a team environment
- Willingness to work in shifts (if required)
Preferred Qualifications:
- Graduate in any discipline
- Prior experience in BPO/KPO/Back-office operations is a plus (not mandatory)
Perks & Benefits:
- Fixed salary + incentives (as applicable)
- Training and career growth opportunities
- Friendly work environment