Position Description

We are seeking an energetic and experienced Scrum Master with 3 to 6 years of experience to lead our Agile teams. In this role, you will champion Agile and SAFe (Scaled Agile Framework) principles, facilitate key ceremonies, and partner with cross-functional teams to deliver high-quality software solutions. The ideal candidate has a strong technical background in tracking tools like JIRA and excels at data-driven reporting to drive continuous team improvement.

Your future duties and responsibilities

Facilitate Agile Ceremonies: Lead Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives to ensure team alignment and momentum.

Scale with SAFe: Guide the team through SAFe practices, aligning delivery with Program Increment (PI) objectives and cross-team dependencies.

Track & Report Metrics: Leverage JIRA to manage backlogs, track workflows, and generate actionable reports (e.g., velocity, burndown/burnup charts, cumulative flow) for stakeholders.

Remove Impediments: Proactively identify, track, and resolve blockers to protect the team's focus and velocity.

Coach & Mentor: Foster a culture of psychological safety, continuous improvement, and self-organization within the team.

Required Qualifications To Be Successful In This Role

Experience: 3 to 6 years of professional experience working as a Scrum Master in software development environments.

Certification: Mandatory SAFe Certification (e.g., SAFe Scrum Master - SSM or SAFe Agilist - SA).

Agile Expertise: Deep understanding of Agile frameworks, Scrum values, Kanban principles,



and scaling patterns.

Tool Proficiency: Hands-on expertise with JIRA (creating custom dashboards, filters, epics, and advanced reporting).

Communication & Collaboration: Exceptional stakeholder management, conflict-resolution, and transparent reporting skills.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop creative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Scrum Master (Hyderabad)
🏢 CGI
📍 Hyderabad