Title: SAP SuccessFactors Consultant - RCM/RMK

Location: Mumbai, Pune, Kochi, Bangalore, Kolkata, Hyderabad

Exp: 4+ Years

:

- Should have SAP SuccessFactors Recruitment Marking and Management certification (both mandatory) with certification in Onboarding (1.0 / 2.0)
- Minimum 2 full life cycle SuccessFactors implementation

3.

Experience of handling Half Yearly release management activities

- Knowledge of People Analytics, Story reports

Good-to-Have 1. Positive understanding of Talent Acquisition process and trends in organization.

2.

Smart

Recruiters experience or knowledge

- Understand and evaluate business requirements
- Follow ITIL Processes in order to execute support activities.
- Work on Incidents/Changes/Service Requests created by the customer within the agreed SLA
- Trouble-shoot issues and offer solutioning and user guidance when needed
- Interact with vendors regarding system upgrades, break fix,

performance, availability, and system uptimes

- Ensure regular connects with Onsite team for providing daily status updates




- Maintain project documentation (Validation documents/KEDB etc.)

and adhere to customer's quality policy and procedures.

- Presenting the status of work to customer in Weekly and Monthly

Status Meetings

- Provide service improvement suggestions

SN Responsibility of / Expectations from the Role

1 Configure application to meet customer needs while providing best-practice guidance on customer processes

2 Good understanding of Recruitment processes in global organization

3 Designing, implementing and supporting complex business processes in an SAP SuccessFactors environment.

4 Continuously upgrade self and customers with the bi-annual upgrades in SuccessFactors

5 High Priority support ticket management/ attendance / Escalations

6 Own and ensure the SAP SuccessFactors configuration are delivered meeting project requirements supporting project and BAU requirements

📌 SAP SuccessFactors Consultant - RCM/RMK (Mumbai)
🏢 NR Consulting
📍 Mumbai