Title: SAP PM/CS Consultant

Location: Pune

Exp: 12 yrs to 16 yrs

What you'll do:

- Lead and participate in end-to-end SAP PM/CS implementation, rollout, upgrade, and enhancement projects.
- Conduct business workshops, requirement gathering sessions, fit-gap analysis, and solution design activities.
- Configure and support SAP PM functionalities including Functional Locations, Equipment Master, Work Centres, Task Lists, Maintenance Plans, Maintenance Notifications, and Work Orders.
- Design and implement Preventive, Predictive, Corrective, and Breakdown Maintenance processes.
- Support Calibration Management, Refurbishment Processes, Asset Lifecycle Management, and Maintenance Costing.
- Configure and support SAP CS functionalities including Service Notifications, Service Orders, Warranty Management, Service Contracts, and Installed Base Management.
- Implement Repair Processes, Resource Related Billing, In-house Repairs, and Field Service Management solutions.
- Provide L2/L3 production support for SAP PM/CS incidents, enhancements, and service requests.
- Perform root cause analysis, defect resolution, and system optimization activities.
- Manage configuration changes, transport management, and release deployments.
- Support business users during critical business operations and month-end activities.
- Participate in ticket triaging, SLA monitoring, and support governance processes.
- Collaborate with Basis, Security, ABAP, Integration, and business teams.
- Analyze maintenance and customer service processes and recommend improvement opportunities.
- Drive standardization and best practices across maintenance and service operations.
- Support reliability improvement initiatives and Enterprise Asset Management (EAM) strategies.
- Prepare functional specifications and support technical teams during development activities.
- Conduct Unit Testing, SIT, UAT, regression testing, and production validation.
- Support cutover planning,



go-live activities, hypercare, and post-production stabilization.
- Create functional design documents, configuration guides, test scripts, process flows, and training materials.
- Conduct end-user training and knowledge transfer sessions.

- 12-15 years of SAP experience with strong expertise in SAP PM and SAP CS modules.
- Hands-on experience in both SAP ECC and SAP S/4HANA environments.
- Solid knowledge of Plant Maintenance (PM) and Enterprise Asset Management (EAM).
- Expertise in Equipment Management, Functional Locations, Maintenance Notifications, and Work Orders.
- Experience with Preventive, Predictive, Corrective, and Breakdown Maintenance processes.
- Strong understanding of Maintenance Planning, Scheduling, Calibration, Refurbishment, and Asset Lifecycle Management.
- Expertise in Customer Service processes including Service Notifications, Service Orders, Service Contracts, and Warranty Management.
- Experience with Installed Base Management, Customer Equipment Tracking, Repair Processes, and Resource Related Billing.
- Experience supporting ECC to S/4HANA transformation and migration projects.
- Knowledge of SAP Fiori applications for Maintenance and Service Management.
- Exposure to SAP Activate methodology.
- Strong AMS and Production Support experience.
- Experience with Incident, Problem, Change, and Release Management processes.
- Hands-on experience with ServiceNow, SAP Solution Manager, JIRA, or similar ticketing tools.
- Strong integration knowledge with SAP MM, SD, FI, CO, PP, QM, EWM/WM, Fiori, and Workflow solutions.
- Understanding of IDOCs, Interfaces, Batch Jobs, Workflows, and SAP integrations.
- Ability to collaborate effectively with ABAP developers for enhancements and reporting requirements.
- Exposure to APIs and integration frameworks is desirable.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to work independently and lead functional workstreams in complex SAP environments.

📌 SAP PM/CS Consultant (Pune)
🏢 NR Consulting
📍 Pune