Key Responsibilities

Integration Operations & AMS Support

- Manage the complete integration landscape utilising SAP CPI (SAP BTP Integration Suite).
- Monitor and provide support for interfaces between SAP (including S/4HANA, IS-U, BW, Ariba, SuccessFactors) and third-party systems.
- Handle incident, problem, and change management processes in accordance with SLA and KPI commitments.
- Ensure all integrations are highly available and deliver optimal performance.

Interface Development & Enhancements

- Design and build current iFlows in SAP CPI based on business needs.
- Enhance existing integrations to improve performance, scalability, and error handling.
- Implement diverse integration patterns including synchronous, asynchronous, event-driven, and API-based approaches.
- Work with APIs, IDocs, RFCs, OData, SOAP, REST, SFTP, and messaging queues.

5.

Utilities Domain

Integration

- Support integrations specific to Utilities processes such as Meter-to-Cash (billing and invoicing), device and meter data management, and customer engagement/CRM integrations.
- Ensure seamless integration of IS-U with external systems like MDM, GIS, payment gateways, and regulatory platforms.

Monitoring & Troubleshooting

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