We are seeking a highly seasoned F&A; SME with extensive experience managing large and complex Finance & Accounting (F&A;) programs for Banks. This is a senior leadership role responsible for driving service delivery excellence, building scalable, and future‑ready delivery capabilities aligned to Genpact’s digital‑first and transformation‑led operating model.

The successful candidate will collaborate closely with cross-functional teams to support new business opportunities, enhance service offerings, and champion best practices across all F&A; operations.

Lead the end-to-end service delivery of for designated client accounts.

Provide end‑to‑end leadership for modernizing and standardizing F&A; operations, enabling predictable, compliant, and “surprise‑free” service delivery.

Build scalable operating models and delivery capabilities that support growth and increasing business complexity.

Think Transformation

Drive transformation initiatives across processes through digitization, agentic solutions, and analytics.

Act as a trusted advisor,



translating client priorities into execution and transformation roadmaps that deliver measurable business outcomes.

Provide thought leadership across F&A; Operations and delivery transformation.

Accounting qualification – Chartered Accountant

Over 15 - 20 years of post-qualification experience

Experience in managing Banking clients is mandatory

Proven experience in setting up, managing large spans of control (1500–2000+ team members) in a global delivery

This leadership position demands solid executive presence, a solution-oriented mindset, and the gravitas to effectively guide finance functions across all assigned accounts, with a preference for candidates from a Banking background

SME knowledge across RTR, FP&A;, OTC, AP, Taxes and Payroll (or at least two areas)

Experience in transitioning to a new ERP (could be SAP, PeopleSoft etc.)

Experience of handling F&A; Tools (e.g. Blackline, ServiceNow, Billing systems, AP workf

📌 Operations Leader-F&A (Gurugram)
🏢 Genpact
📍 Gurugram