Immediate /Short Notice Only - Cerebra Payroll - MNC Client [email protected]

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Salesforce Administrator

Must-Have Skills

- 5+ years of experience in Salesforce Administration.
- 1+ year of exposure/experience with Salesforce SPIFF.

Experience: 6 to 8 Years

Location: Siruseri Chennai

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Key Responsibilities

- Provide technical support and troubleshooting for Salesforce custom activities.
- Review, resolve, and manage escalated customer support tickets.
- Support Sales, Finance, and business leaders using Salesforce.
- Provide training, documentation, user guides, and knowledge materials.
- Participate in large team-oriented projects and Salesforce implementation initiatives.
- Support migration from legacy file-processing solutions to modern integrations.
- Contribute to projects aligned with business and technology roadmaps.




- Work with business and financial processes and metrics to support key performance indicators.
- Collaborate with stakeholders to understand requirements and deliver practical Salesforce solutions.

Must-Have Skills

- 5+ years of experience in Salesforce Administration.
- 1+ year of exposure/experience with Salesforce SPIFF.
- Strong knowledge of Salesforce Administration and Functional Design.
- Understanding of business and financial processes.
- Knowledge of business metrics and KPIs.
- Experience in technical support and troubleshooting.
- Experience handling escalated customer support tickets.
- Good documentation and training skills.
- Familiarity with Microsoft Office 365 tools.
- Experience with SharePoint and Excel.
- Familiarity with integration PaaS tools such as Workat

📌 Salesforce Administrator - SPIFF (Chennai)
🏢 Cerebra
📍 Chennai