Key Responsibilities

- Lead, manage, and motivate a team of Sales Executives to achieve daily, weekly, and monthly targets.

- Monitor individual and team performance through regular MIS and performance reports.

- Track key sales metrics such as calls, conversions, revenue, productivity, and achievement percentage.

- Conduct regular coaching, feedback, and performance improvement sessions.

- Handle escalations and support the team in closing difficult sales.

- Ensure proper follow-up with leads and maintain a healthy sales pipeline.

- Monitor call quality and ensure adherence to sales processes and company guidelines.

- Conduct team huddles and communicate targets, updates, and business requirements.

- Identify performance gaps and implement corrective action plans.

- Coordinate with HR, Quality, Training, and Operations teams whenever required.

- Prepare and share daily/weekly/monthly sales performance reports.

- Ensure discipline, attendance, punctuality, and process adherence within the team.

- Drive team engagement and maintain a positive and competitive work setting.

📌 Sales Team Lead (New Delhi)
🏢 Navigant International
📍 New Delhi