- Inquiry Management: Receive inquiries in the CRM system from the Sales team.
- Rate Requests: Request rates from a minimum of three approved overseas partners and/or local agents for competitive pricing.
- Cost Calculation: Calculate buying rates and update the CRM accordingly.
- Target Rate Verification: Confirm required target rates with the salesperson or manager.
- Insurance Quotations: Obtain insurance quotations as needed.
- Local Shipping Fees: Check local shipping line delivery order (D/O) fees if requested by the client.
- CRM Updates: Release inquiries to Customer Service in the CRM after verification. Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.
- Feedback to Agents: Provide constructive feedback to agents regarding their pricing proposals to ensure competitiveness and alignment with company standards.
- CORPORATE CLIENT MANAGEMENT
- Enquiry Creation: Create enquiry numbers in the CRM for tracking purposes.
- Rate Requests: Request rates from a minimum of three overseas partners and local agents.
- CRM Updates: Update buying and selling rates in discussion with the management contact for the particular client in the CRM.
- Quotation Distribution: Send quotations via email to active clients on behalf of the Corporate team.
- CRM Updates: Release inquiries to Customer Service in the CRM after verification. Quotation Follow-Up: Follow up on the status of quotations with Corporate customers.
- Financial Documentation: Request debit notes from agents after shipment execution.
Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.
- Feedback to Agents: Provide constructive feedback to agents regarding their pricing proposals to ensure competitiveness and alignment with company standards.
- EXPORTS – DAP & DDP SHIPMENTS
- Inquiry Management: Receive inquiries from the Sales and Corporate clients / Export team.
- Enquiry Creation: For Corporate clients , create enquiry numbers in the CRM for tracking purposes
- Charge Requests: Request DDP/DAP charges from a minimum of three overseas partners.
- Cost Calculation: Calculate DDP/DAP charges to be quoted to clients.
- Margin Verification: Confirm required margin rates with the salesperson or manager.
- CRM Updates: Update DAP/DDP charges in the CRM.
- Quotation Follow-Up: Follow up on the status of quotations with Corporate customers.
- Financial Documentation: Request debit notes from agents after shipment execution. Confirm the agent debit notes are in par with the quoted charges and pass them to accounts/invoicing.
- Client Relationship Management: Check with clients for repeat business opportunities.
- Qualifications:
- Bachelor’s degree in Business Administration, Logistics, or a related field.
- Proven experience in sales coordination or a similar role within the freight forwarding or logistics industry.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Ability to work collaboratively in a fast-paced environment.
Job Type: Full time
Application Question(s)
- What is your current salary ?
- What is your Expected salary ?
- What is your notice period ?
Work Location: In person
📌 Sales/Pricing Coordinator (Coimbatore)
🏢 Dtech Information technology and outsourcing pvt
📍 Coimbatore
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