Job Description
TCS Walk in interview for Retail Operations Asset Protection
nRoles- Analyst, SME, Team Lead & Delivery Manager.
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nIndustry - Retail
nExperience - 3- 15 Years
nQualification - Minimum 15 years of regular, full time education (10 + 2 + 3)
nShift- Rotational 24/7(including night shift)
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nWalkin Details-
nDate - 22nd Aug 2026
nTime - 10am - 2pm
nLocation- TCS Yeshwanthpur Sattva Knowledge Point,, Tumkur Road (NH 48) in the Yeshwanthpur Industrial Suburb, Mahalakshmi Layout, Bengaluru, Karnataka – 560022
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nJob Description for Analyst
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nSupport Asset Protection operations by monitoring alarms, handling incident response activities, conducting fraud investigations, managing video evidence requests, and ensuring compliance with operational and regulatory requirements.
nKey Responsibilities
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- Monitor and respond to intrusion, life safety, environmental, and system health alarms.n
- Coordinate emergency dispatch activities with law enforcement, fire departments, and emergency responders.n
- Perform alarm troubleshooting,



user management, and system administration activities.n
- Manage service tickets, alarm audits, and technical support activities.n
- Investigate exception-based alerts, suspicious transactions, and fraud-related activities using approved platforms.n
- Review transaction data, surveillance footage, and incident reports to support investigations.n
- Create and maintain investigation case files and supporting documentation.n
- Retrieve, review, package, and archive video evidence supporting claims and legal requests.n
- Maintain chain-of-custody records and evidence management standards.n
- Produce operational reports while ensuring SLA and compliance adherence.n

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nJob Description for DM-
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nLead end-to-end Asset Protection Services, overseeing Alarm Monitoring, Emergency Response, Fraud Investigations, Exception-Based Analytics, Video Evidence Management, Claims Support, and Compliance Governanc

📌 Retail Operations Specialist (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru