Sales & Service Coordinator

Department: Sales & Service / Commercial

Designation: Sales Manager

Location: Mandideep, Bhopal

Job Purpose To coordinate sales and service activities, order management, invoicing, dispatch, logistics, payment follow-up, documentation, and coordination with internal teams and customers to ensure smooth and timely execution of orders.

Key Responsibilities

- Coordinate sales and service activities from order receipt to final delivery and customer support.
- Manage purchase orders, order processing, invoicing, and payment follow-ups with customers.
- Prepare and submit required sales documents, reports, invoices, delivery documents, and customer reports as per purchase order requirements.
- Coordinate dispatch of orders and ensure timely delivery of materials to customers.
- Manage logistics activities , including coordination with transporters and tracking of material movement.
- Maintain accurate files, records, order documents, invoices, and customer correspondence .
- Coordinate with the Procurement Team for material requirements based on sales orders and project requirements.
- Maintain inward and outward material/stock records and ensure proper documentation.




- Provide price structures and commercial inputs to the Sales Team for preparation of offers and tender submissions.
- Coordinate with Sales, Procurement, Stores, Finance, Logistics, and Customers for smooth order execution.
- Follow up on pending deliveries, documentation, payments, and customer requirements .
- Prepare periodic MIS, order status, dispatch, invoicing, and payment reports for management.
- Ensure all activities and documentation comply with company policies and customer purchase-order terms .

Required Skills
- Good knowledge of Order Management, Sales Coordination and Invoicing
- Understanding of Logistics and Dispatch Management
- Basic knowledge of Procurement and Inventory/Stock Management
- Strong follow-up and coordination skills
- Positive MS Excel, MS Word and documentation skills
- Good communication and customer-handling skills
- Ability to coordinate with multiple departments and meet deadlines
- Attention to detail and accuracy in documentation

Preferred Qualification & Experience
- Qualification: Graduate in Commerce, Business Administration, Engineering or related field.
- Experience: 5 years in Sales Coordination, Commercial Operations, Order Management, Logistics or a similar role, preferably in the Power/Engineering/Manufacturing sector .

📌 Sales Manager (Mandideep)
🏢 Micaply - India
📍 Mandideep