Job Description
? Hiring for One of the Biggest Automobile Industry Leaders ?
nAre you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for energetic professionals for the role of Territory Service Manager.
n? Role: Territory Service Manager
n? Experience: 2 to 7 Years
n? Qualification:
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- B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)n

n? Key Responsibilities:
n✅ Drive workshop business growth through improvements in PM, load growth, and service performance.
n✅ Analyze workshop data, customer retention trends, and implement effective service strategies.
n✅ Support dealers in reducing operational inefficiencies and improving productivity.
n✅ Handle critical customer complaints and technical issues across the territory.
n✅ Manage technical campaigns, recalls, and product feedback escalation.
n✅ Enhance customer experience through implementation of service excellence initiatives.
n✅ Collaborate with dealer partners to improve process efficiency and business outcomes.




n? Must-Have Skills:
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- Dealer/Channel Managementn
- Territory Managementn
- Customer Service Operationsn
- Workshop Operationsn
- Customer Complaint Handlingn
- Data Analysis & Reportingn
- Financial Acumenn
- Service Strategy Implementationn
- Technical Troubleshootingn
- Stakeholder Managementn
- Negotiation & Communication Skillsn

n? Preferred Background:
nCandidates from the Automobile Industry will be highly preferred.
n? What We're Looking For:
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- Strong analytical and problem-solving skillsn
- Target-oriented mindsetn
- Ability to handle pressure and drive resultsn
- Excellent communication and stakeholder management capabilitiesn
- Passion for delivering exceptional customer experiencen

n? Interested candidates can share their updated CV at:
[email protected]
nPlease mention the following details while applying:
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- Current CTCn
- Ex

📌 Territory service manager (New Delhi)
🏢 Taggd
📍 New Delhi