Job Description
Employment Type: Full time
nExperience: 3-5 Years
nLocation: Jaipur
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nThe Salesforce Developer will be responsible for designing, developing, testing, and deploying solutions on the Salesforce platform, working closely with Technical Leads, Functional Consultants, Architects, and QA teams. The role requires hands-on development experience across Apex, Lightning Web Components (LWC), integrations, and Service Cloud implementations.
nExposure to Salesforce AI capabilities, Agentforce, Copilot technologies, and AI-driven customer service solutions is highly desirable as our programs increasingly leverage intelligent automation and AI-powered experiences.
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nSalesforce Development
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- Design, develop, test, and deploy Salesforce solutions using platform best practices.n
- Build scalable and maintainable custom applications on Salesforce.n
- Develop Lightning Web Components (LWC) and Apex-based solutions.n
- Implement business logic, automation, validations, and custom workflows.n
- Support Service Cloud and customer service transformation initiatives.n




- Contribute to technical design discussions and solution implementation.n

nService Cloud Implementation
nDevelop and enhance solutions across:
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- Case managementn
- Omni-channel routingn
- Service consolen
- Knowledge managementn
- Customer service automationn
- Approval processesn
- Reports and dashboardsn
- Digital Customer Service Experiencesn
- Customer Communication Workflowsn

nAgentforce & AI Enablement
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- Support implementation of:n
- Agentforce actions and workflowsn
- AI-assisted service experiencesn
- Agent productivity enhancementsn
- Knowledge recommendationsn
- AI-powered Automationn
- Prompt templates and AI interactionsn
- Agentforce integrations with Service Cloud processesn

nLightning Development
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- Build reusable Lightning Web Components (LWC).n
- Develop responsive user interfaces aligned with business requirements.n
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📌 Salesforce Developer (Pragpura)
🏢 Xebia
📍 Pragpura