Role & Responsibilities

- Handle inbound and outbound sales calls with prospective learners and clients.

- Follow up with leads through calls, WhatsApp, email, and other communication channels.

- Understand customer requirements and recommend suitable training and certification programs.

- Generate leads, qualify prospects, and convert them into enrollments.

- Explain course features, perks, fees, offers, certification, and payment options clearly.

- Handle customer questions, objections, and concerns professionally.

- Maintain regular follow-ups and manage the sales pipeline effectively.

- Achieve assigned monthly sales and revenue targets.

- Maintain accurate lead and customer information in the CRM.

- Build strong relationships with prospective and existing customers.

- Identify opportunities for upselling and cross-selling relevant courses.

- Coordinate with the training and customer support teams to ensure a smooth learner experience.

- Stay updated on MindCypress programs, certifications, promotions, and industry trends.

Preferred Candidate Profile

- 14 years of experience in Inside Sales,



B2C Sales, Business Development, Telesales, or EdTech Sales.

- Experience in selling training, education, certification, or professional development programs is preferred.

- Excellent verbal and written communication skills.

- Strong convincing, negotiation, and objection-handling abilities.

- Comfortable making outbound calls and conducting regular follow-ups.

- Target-oriented with a strong focus on sales conversion and revenue generation.

- Ability to understand customer needs and use a consultative sales approach.

- Good knowledge of CRM tools and basic MS Office/Google Workspace.

- Experience handling international customers or international sales will be an advantage.

- Self-motivated, confident, and capable of working independently as well as in a team.

- Strong interpersonal skills and a customer-focused approach.

- Candidates with a strong sales mindset and willingness to learn are encouraged to apply.

📌 Sales Executive / Sr. Sales Executive (Delhi)
🏢 Hari Har Consultancy Delhi
📍 Delhi