Key Responsibilities &

- Operational Duties

- Order Management &
- Processing:

- Receive and process sales orders for sports equipment, fitness machinery, and apparel from sales representatives, B2B clients, and retail outlets.

- Accurately punch orders into the ERP/CRM system (e.g., Zoho, Tally, SAP) within defined Turnaround Times (TAT).

- Stock Verification &

- Product Coordination:

- Check real-time inventory levels across central distribution centers and retail hubs for requested SKUs, sports gear, and equipment.

- Raise inventory shortfall alerts to Sourcing &

- Procurement when stock is unavailable for incoming orders.

- Logistics &

- Dispatch Alignment:

- Coordinate daily with logistics and freight partners for the timely dispatch of fitness equipment, bulk sports kits, and infrastructure materials (turf rolls, court hardware).

- Generate necessary transit documentation including Delivery Challans (DC), Tax Invoices, and E-Way bills.

- Client Support &

- Quotation Tracking:

- Serve as the primary desk contact for institutional buyers, corporate wellness accounts, and retail leads regarding product availability, pricing, and order status updates.

- Draft formal price quotes, Proforma Invoices (PIs), and delivery timelines in coordination with Sales Managers.

- Lead Tracking &

- Pipeline Management:

- Log and assign inbound leads from website forms, digital channels,



and phone inquiries to the appropriate B2B, Institutional, or Infra sales executives.

- Maintain up-to-date sales pipeline records, tracking pending proposals, payment collections, and order dispatches.

- Rejections &

- Returns Handling:

- Assist in processing customer returns, transit damage reports for heavy gym equipment, and warranty replacement claims in alignment with Inventory and Accounts teams.

- Sales Reporting &

- Analytics:

- Consolidate weekly and monthly sales reports, category-wise order volumes (Retail vs. B2B vs. Infra), and pending dispatch dashboards for management review.

Required Qualifications &

- Key Skills

- Education: Bachelor’s degree in Business Administration, Sports Management, Commerce, or a related field.

- Experience: 2–4 years of experience in sales coordination, back-office operations, or commercial support—experience in fitness equipment, sporting goods, consumer durables, or retail is preferred.

- Technical Skills:

- Hands-on proficiency with ERP/CRM platforms (Zoho CRM, Tally ERP, SAP, or similar).

- Advanced MS Excel skills (VLOOKUP, Pivot Tables, Data Formatting) for sales tracking and report compilation.

- Key Attributes: Passion for sports/fitness, strong multi-tasking skills under tight delivery SLAs, excellent communication, and solid attention to detail.

Work Location: In person

📌 Sales Coordinator (Bengaluru)
🏢 Munio Sports
📍 Bengaluru