Sales Account Manager

Department: Sales

Reporting To: Managing Director (Direct) | Sales Director – Global (Indirect)

Location: Delhi, Bangalore, Ahmedabad

Position Summary

This role focuses on driving sales of specialized industrial products, including solutions for pharmaceutical, nuclear, and industrial applications. The position involves a balanced mix of new business development and managing existing client relationships.

The Account

Manager acts as a key point of contact for clients, ensuring satisfaction, identifying growth opportunities, and managing the end-to-end sales process. The role requires strong communication, negotiation, and relationship-building skills to drive revenue and maintain high client engagement standards.

Key Responsibilities

▪ Identify and develop new business opportunities while managing key accounts

▪ Build and maintain strong client relationships, acting as the primary point of contact

▪ Understand client requirements and propose suitable product solutions

▪ Conduct client meetings and participate in industry events and conferences

▪ Coordinate order processing, delivery, and payment collection

▪ Monitor sales performance and provide regular reports and insights

▪ Stay updated on product developments, industry trends, and competitor activities





▪ Resolve client issues and ensure high levels of customer satisfaction

▪ Collaborate with internal teams to meet business objectives

Candidate Profile

▪ Proven experience in account management or technical sales, preferably in an MNC environment

▪ Strong understanding of customer service and consultative selling approach

▪ Proficiency in CRM tools and MS Office (especially Excel)

▪ Excellent communication, negotiation, and interpersonal skills

▪ Analytical mindset with solid time management abilities

▪ Self-motivated and able to work independently

▪ Ability to work in a collaborative environment and manage distributors

▪ Familiarity with pharmaceutical or industrial sectors is preferred

▪ Willingness to travel extensively (50%+)

Qualifications & Experience

▪ Bachelor’s degree preferred

▪ 4-12+ years of experience in a similar technical sales role

▪ Experience with CRM/ERP systems (e.g., Sage) is an advantage

▪ Fluency in English required; additional languages (e.g., French) are a plus

▪ Valid driving license required

Key Performance Indicators (KPIs)

▪ Revenue generation, order intake, and cash collection

▪ New account acquisition

▪ Sales innovation and client engagement

▪ CRM usage and customer interaction metrics

📌 Sales Account Manager (Mumbai)
🏢 Ifcci
📍 Mumbai