Role & responsibilities

- Client & Guest Calling Connect with clients and guests regarding event invitations, RSVPs, confirmations, and event-related information.

- RSVP Management Track responses, confirmations, cancellations, and attendance details.

- Follow-ups – Regularly follow up with clients/guests who have not responded or need additional information.

- Client Coordination – Maintain regular communication with clients and assist with basic queries.

- Data Management – Update client databases, guest lists, contact details, and event information on Excel/CRM.

- Email & WhatsApp Communication – Send invitations, reminders, confirmations, event updates, and follow-up messages.

- Internal Coordination – Coordinate with sales, marketing, operations, and event teams to ensure everyone has updated information.





- Event Support – Assist with registrations, guest management, and client servicing during exhibitions/events.

- Query Handling – Address basic client/guest queries and escalate complex issues to the relevant team.

- Reporting – Maintain daily follow-up reports, RSVP status, call updates, and client interaction records.

- On-ground Client Servicing – Interact directly with clients and guests during live events and ensure a smooth experience.

- Event Travel – Occasionally travel across India for exhibitions/events, with travel and accommodation covered by the company.

Preferred candidate profile

📌 RSVP -Client Relationship Intern/Full time (Mumbai)
🏢 Asian Business Exhibitions u0026 Conferences (ABEC)
📍 Mumbai