Company Name: VARITE India Private Limited

About The Client

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:

- As a member of the ECS Delivery Productization the associate will be responsible for development and maintenance of Live Procedures handled by SAF team.

- The Procedure Expert needs the skill set required to support a range of SAP systems including ABAP, Java stack, Non-NetWeaver systems.

- The associate would be responsible to Plan / Validate / Maintain the Procedures according to the ECS standard and sometimes non-standard procedures as requested by the stakeholder.

Essential Job Functions:

- Monitor the Procedure execution and identify the task errors and reason

- Get feedback from Delivery Team, SEO and Service Owners and identify scope of Procedure enhancement.

- Prepare and maintain the ‘Task failure analysis report’ and track ‘First time Success Rate’.

- Propose a solution and suggest modification in Procedure by discussing with PO’s.

- Drive the procedure enhancement by coordinating with developers / SEO / PO / Developer.

- Coordinate with developers and support them with required input.

- Perform Validation and report the issues encountered while running the procedures in VLAB environment with the concerned procedure owner to ensure the issue doesn’t reoccur in PROD Environment.

- Sharing the feedback of the Task documentation if unclear or needs to be modified

- First level of issue analysis encountered in the procedure by troubleshooting the underlying procedure along with the PO by understanding the basic ECS architecture, newly released features of the tools involved etc

- Support Delivery colleagues in case of Procedure failure and propose immediate work around

- Proactive follow-up on the tickets created for the issues encountered





- Knowledge sharing within the team and with larger audience of the technical and process aspects

- Maintaining documentation of the above deliverables

Qualifications

Required Skill

- Understanding Backup & Restore concepts of SAP systems on various hyperscalers like AWS, AZURE, GCP, Client etc.

- Understand the SAF Basis Team functioning and process model.

- Knowledge of ECS support tools - LVM, SPC, JIRA, CRT, Customer Launch Pad, Service Now, TIC etc.

- Develop a deep understanding of the Enterprise Cloud solution architecture and productization model along with the tools within 6-8 months of onboarding.

- Associate should be capable of delivering the targets in Scope of work however is not limited to it solely

- Know the point of contact in each team for issue resolution

- Capable to independently troubleshoot, reproduce, determine the root cause for repetitive issues

- Other General OPO support activities include

- Handling of Run procedure automation failure with PO/SEO/SMEs

- Good understanding of the service lifecycle and deep idea on the automation cycles

- Basic understanding of Landscape Virtualization Manager is needed

Experience

- Strong Basis knowledge (ABAP, JAVA, non-NetWeaver etc) with experience in Installations and migrations.

- Knowledge of HANA and Linux is a must

- Knowledge of various OS/DB combinations and related troubleshooting is desirable

- Associate must have a very strong desire to keep up to date with technical developments in basis, DB and Server management area within ECS Delivery and SAP

- Knowledge of Backup & Restore/Recovery concepts.

- Knowledge of Hyperscalers like AWS, AZURE, GCP, Client etc.

- Commitment to detailed planning, documentation and quality assurance processes, especially change control, which will support the timely implementation of enhancements to the server environment whilst maintaining the highest levels of operational service





- High levels of self-motivation and focus to work with the minimum of supervision and deliver against agreed targets

- Solid customer service awareness to keep the customers’ requirements constantly in mind and ensure that activities align closely with these requirements

Skill

- Full SAP life-cycle experience using HANA, DB2 database (Desirable) technologies

- Strong hold on SAP NetWeaver 7 or higher

- Good experience on Basis, OS and DB flavours

- Minimum 2 years specialist technical skill in one or more SAP areas (5+ Years recommend)

- Proven SAP experience running on HANA (must), DB2 (desirable) platforms

- Strong Communication skills, project management skills

- Good team player

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 R&R_Backup & Restore (India)
🏢 VARITE
📍 India