Job Title: Retail Operations Executive (Billing & Back-Office)

Company: Koterie by House of Kanchana Premium Indian Womenswear, One-Stop Bridal & Occasionwear Destination

Location: 6, Rawdon St, Mullick Bazar, Park Street area, Kolkata, West Bengal 700017

Department: Store Operations

Reports To: Store Manager

Experience Required: 1–3 years in retail POS billing, cashiering, or back-office/accounts operations, preferably in apparel/fashion retail

Employment Type: Full time, includes holidays as per store roster

Role Summary The Retail Operations Executive manages the store's day-to-day billing, cash handling, and back-office transaction processes — ensuring every sale, purchase, payment and settlement is recorded accurately and on time. This role is the operational backbone of the store floor, working closely with the Store Manager and Head Office to keep POS billing, purchase and sales orders, payment entries, and cash settlements running smoothly and error-free.

Key Responsibilities (KRAs)

- POS Billing — Process customer billing accurately and efficiently on the POS system during store hours, including returns and exchanges as per SOP.
- Cash Handling — Manage daily cash collection, floater cash,



and end-of-day cash reconciliation and handover.
- Payment & Receipt Entries — Record and reconcile all payment receive entries (cash, card, UPI, bank transfer) against corresponding bills and orders.
- Settlements — Process daily/weekly settlements across payment modes and ensure they tally with POS and bank records.
- Purchase Orders — Raise, track and follow up on purchase orders with Head Office/vendors as directed by the Store Manager.
- Sales Orders — Log and track sales orders, advance payments, and pending balances, particularly for bridal and custom orders.
- HO Coordination — Liaise with the Head Office accounts team on purchase, sale, and payment data, ensuring timely and accurate submission of daily reports.
- Documentation & Record-Keeping — Maintain organized records of bills, receipts, purchase orders, and settlement reports for audit and reference purposes.
- Discrepancy Resolution — Flag and follow up on billing, payment, or stock-value mismatches promptly with the Store Manager.
- SOP Compliance — Follow standard operating procedures for billing, cash handling, returns/exchanges, and data entry at all times.

📌 Retail Operations Executive (Kolkata)
🏢 Koterie
📍 Kolkata