- Manage hotel/ Villa reservations, cancellations, and modifications in a timely and efficient manner.
- Provide exceptional guest relations by ensuring prompt communication with guests regarding room availability, check-in/check-out procedures, and special requests.
- Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for occupancy according to guest preferences.
- Maintain accurate records of all transactions, including bookings, cancellations, and refunds.
Job Requirements :
- 1-2 years of experience in hospitality industry or related field.
- Solid knowledge of hotel operations, policies, and procedures.
- Excellent communication skills with ability to handle multiple conversations simultaneously.
📌 Reservation Executive (Chennai)
🏢 Stellar Talent Hr Consultancy Chennai
📍 Chennai
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