Role Overview

We are looking for a customer-focused professional to manage relationships with existing customers, conduct completed-project site visits, coordinate issue resolution with the Care Team, and generate referral leads.

Key Responsibilities

- Visit completed projects and meet customers along with the Care Team.
- Review sites, identify snags/issues, and coordinate with the Care Team for timely resolution.
- Build and maintain strong relationships with existing customers.
- Identify and generate referral leads through customer and site visits.
- Ensure a positive post-project customer experience.
- Maintain regular follow-ups and records of customer interactions and referrals.
- Complete approximately 1820 site visits per week.

Key Skills




- Excellent communication and interpersonal skills.
- Strong relationship-building ability.
- Customer-centric approach and problem-solving skills.
- Valuable coordination and follow-up skills.
- Comfortable with extensive on-site travel and weekend working.

Candidate Profile
- 3+ years of experience in customer relationship management, sales, business development, customer success, or similar customer-facing roles.
- Strong face-to-face customer engagement skills.
- Immediate joiners preferred.

📌 Relationship Executive-Any Industry (Bengaluru)
🏢 HomeLane
📍 Bengaluru