Regional Coordinator (TnM), Tata Business Hub. Ltd

What’s the job?

Are you customer focused, analytical, strategic and yet execution focused? Are you passionate about using technology to bring in transformation in your customers' business? Do you have the leadership traits to be an entrepreneur with a strong work ethic? Is this you?

We are looking for an individual with SMB/MSME background and understanding of managing outsourced field sales operations. You will own and monitor sales metrics and manage the entire Acquisition field sales administration process (Tata nexarc Mitr or TnM program) for your region through partner agencies. You should be a self-starter comfortable with executing in a fast-paced and ever-changing environment.

Key Roles & Responsibilities

- Set-up, manage and grow field acquisition team through third-party service provider/ Sales man-power agencies by ensuring hiring & on-boarding of right talent in the region
- Work closely with Regional Sales Managers & City Sales Managers to drive Acquisition KPIs on field through field executives via 1:1 meeting with SMB owners as well as active participation in events & exhibitions
- Co-ordinate with internal stakeholders like Finance, IT & HR for smooth life-cycle management of Field Associates (Hiring, Onboarding, Salary Processing, Attrition Management)
- Work with Marketing to ideate, procure and distribute region-specific promotional materials (WhatsApp EDMs, Short Videos, Emailers, Hand-outs, etc.) to drive desirable product mix
- Track & achieve Acquistion team’s KPIs towards customer on-boarding & Monetization. Devise & run sales campaigns to drive performance & KPI achievement
- Liase with enablement functions (Marketing, Training & Sales Operations) to ensure executives are equipped with the desired tools & collaterals




- Drive Weekly/Monthly reviews with Agency Leadership to take stock of program health and drive Bottom Quartile Management

Requirements

- Proven work experience in handling Field Sales force of 100+ associates
- Experience of working with sales man-power outsourcing agencies
- In-depth understanding of the sales administration process
- Strong interpersonal skills, teamwork and stakeholder management.
- Strong analytical and organizational skills
- Ability to work in a fast-paced and ambiguous setup
- Prior experience in SaaS Sales a plus

About Tata Business Hub Ltd:

The Tata Group has consistently created enterprises that laid the foundation of India’s growth. Driven by this pioneering spirit, the Group is putting together a leading-edge technology organization to develop a digital B2B platform that addresses the needs of MSMEs and link them with the large companies to create exponential value for each other.

The intent of this B2B platform is to develop a new roadmap of products and services that can be offered to the millions of Small Businesses in the country and at the same time, deliver a very large opportunity for the Tata Group Companies to build a strong multi-dimensional relationship with Small Businesses.

The Tata Group has consistently created enterprises that laid the foundation of India’s growth. Driven by this pioneering spirit, the Group is putting together a leading-edge technology organization to develop a digital B2B platform, nexarc, that addresses the needs of India's fastest growing MSME segment and link them with the large companies to create exponential value for each other. The intent of this B2B platform is to develop a recent roadmap of products and services that can be offered to the millions of small and medium businesses in India.

📌 Regional TnM Coordinator (Mumbai)
🏢 Tata nexarc
📍 Mumbai