Job Summary

We are looking for a friendly, professional, and responsible Receptionist to manage front-desk operations and provide excellent customer service. The candidate will be responsible for handling customer enquiries, phone calls, visitors, and basic administrative coordination.

Key Responsibilities

- Greet and welcome customers, visitors, and clients professionally.
- Attend incoming phone calls and respond to customer enquiries.
- Handle WhatsApp, email, and other customer communications.
- Coordinate with laboratory staff regarding sample collection, testing status, and reports.
- Receive and record customer/sample details accurately.
- Prepare basic quotations, invoices, receipts, and other documents when required.
- Maintain reception area, visitor records, and daily communication registers.
- Follow up with customers regarding pending payments, sample submissions, and reports.
- Coordinate appointments and sample collection schedules.




- Support the administration team with day-to-day office activities.
- Maintain confidentiality of customer and laboratory information.

Skills Required
- Good communication and interpersonal skills.
- Basic knowledge of MS Word, MS Excel, Email, and WhatsApp.
- Good Tamil and English communication skills.
- Pleasant personality and professional attitude.
- Good follow-up and customer-handling skills.
- Ability to manage multiple tasks efficiently.

Preferred Candidate
- Experience in Reception / Front Office / Customer Support / Administration is preferred.
- Candidates with experience in a laboratory, testing, or service industry will be an added advantage.

Job Types: Full time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Paid sick time
- Paid time off

Work Location: In person

📌 Receptionist (Singanallur)
🏢 Universe Testing Laboratory
📍 Singanallur