Job Description
Hiring: NICE CXone Senior Developer
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nRequired Skill: NICE CXone Sr. Developer
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nJob Description:
n* Design, develop, implement, and customize NICE CXone applications
n* Build integrations between CXone and enterprise systems such as CRM, WFM, and reporting tools
n* Support migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
n* Translate Cisco call flows and routing scripts into NICE CXone equivalents
n* Work with NICE CXone APIs, RESTful services, and connectors for third-party systems
n* Develop automation scripts for provisioning and configuration
n* Work closely with infrastructure engineers, QA teams, and Cisco/NICE support
n* Prepare technical documentation, migration guides, and code repositories
n* Build conversation AI flows (chatbot, voicebot) using Cognigy AI or Omilia AI
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nTools & Technologies:
n* NICE CXone Mpower
n* CRM – Salesforce, MS365 Dynamics
n* Cognigy AI, Omilia AI
n* Dialer – Personal Connect or 3rd Party
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n? Work Location: PAN India
nPreferred Locations: Bangalore, Pune, Hyderabad
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📌 NICE CXone Senior Developer (Pune)
🏢 Iravan Technologies
📍 Pune