Skill Requirements

- Deep understanding of data, metrics, and KPIs, with the ability to define metrics for new age development environments, including automation of data collection

- Proficiency in Microsoft Excel (basic, advanced, and VBA), Minitab

- Hands on experience with data analysis and visualization tools such as Power BI

- Experience in creating Process Performance Baselines (PPBs), building Process Performance Models (PPM), forecasting models, and developing Power BI dashboards
- A Solid grasp of various lifecycle models including development, testing, and managed services

- Familiarity with quality frameworks like ISO 9001, CMMI

- Excellent analytical, communication, and stakeholder engagement skills

Role Scope & Critical Capabilities

- The incumbent will operate as the enterprise Metrics SME with accountability:

- Defining and operationalizing KPIs and metrics for modern, automation driven delivery environments

- Collect, validate, analyze and drive across lifecycle wise metrics delivery models (Agile, Dev, Testing,



Maintenance, etc.)

- Advanced data analysis using Excel (including VBA) and Minitab

- Designing report and deploying analytics solutions on Power BI/Tableau to support decision making

- Prepare and publish reports such as PPBs, PPMs, Quality Index, Benchmark Reports and forecast models

- Leveraging AI enabled metrics and analytics (value add)

- Ensuring alignment with ISO 9001, CMMI, and other quality frameworks

- Collaborate with stakeholders to ensure timely and accurate metrics dissemination.

- Identify trends, anomalies, and improvement opportunities from metrics data.

- Support internal audits and assessments with relevant metrics documentation and insights.

- Preferred credentials include certifications in Quality Management, ATM, Six Sigma, Statistics, or Process Excellence.

Job Location :: Chennai / Bangalore / Hyderabad / Pune

📌 Quality Consultant - Metrics Council (Pune)
🏢 Tech Mahindra
📍 Pune