8 Sept 2026

Business Unit: Taj SATS Air Catering Limited, Mumbai

Department: Quality Assurance

Job requisition ID: 20266

Description

About TajSATS

With a legacy rooted in over 50 years of excellence, TajSATS Air Catering Limited is a joint venture between the Indian Hotels Company Limited (IHCL) and SATS Limited, Singapore. As a proud member of the Tata Group and a market leader in the Indian aviation catering segment, TajSATS is committed to driving innovation, sustainability, and a collaborative work culture.

Careers at TajSATS

From powering world-class international and domestic airlines to catering for elite private charters, TajSATS is a name synonymous with excellence. We are now expanding our reach by venturing into new sectors, including multinational corporations, healthcare, and educational campuses—through our new entity, Nekta Food Solutions Limited, we are creating a world of diverse career opportunities. Join a team where the trusted TajSATS legacy meets the fast-paced innovation of the modern food industry.

Job Objective

To ensure that the site adheres to the highest standards of hygiene, food safety, and quality assurance as specified by clients, regulatory agencies, and ISO standards. The role includes implementing and monitoring quality control measures, conducting site audits, and ensuring cross-functional coordination to uphold hygiene and food safety compliance.

Essential Job Tasks

- Manage various audits and ensure compliance with their specific requirements.
- Analyze microbiological reports and implement corrective actions.




- Ensure timely preparation of foreign object and microbial reports.
- Oversee the site’s adherence to specified hygiene standards.
- Coordinate with the Maintenance department for upkeep of equipment.
- Manage pest control and extermination activities.
- Ensure standard specifications are implemented in the Receiving department.
- Prepare and maintain cleaning schedules, detailing area and frequency.
- Retain Hygiene Audit Reports and rectify discrepancies.
- Monitor expenditures for cleaning supplies and chemicals.
- Maintain temperature and processing records.
- Monitor food, water, and ice cube quality.
- Oversee swab tests of equipment, linen, and food handlers.
- Verify CCP and OPRP activities per ISO standards.
- Coordinate with HR for medical check reports of food handlers.
- Follow up with Training and HR Managers for new employee training.
- Liaise with site representatives to ensure ISO standard practices.

Areas of Responsibility

- Ensure compliance with hygiene and safety standards in all operations.
- Monitor and maintain quality control records, including CCP and OPRP verification.
- Coordinate training programs related to hygiene and quality standards.




- Ensure raw materials meet purchase specifications and HACCP norms.
- Manage and oversee compliance with client-specific quality requirements.

Required Qualifications

- Bachelor’s degree in Microbiology, or related field. Masters in related field preferred.
- 2-3 of experience in Quality Assurance, preferably in food production or catering.
- Familiarity with HACCP and ISO standards

Work Experience

- Prior experience in similar roles within the hospitality industry
- Should have experience working in a Food Production, Food Manufactuting or Food Processing company.

Languages Needed in Position

Should be fluent in both English and Hindi and preferably in Marathi.

Key Interfaces- External

Client Representatives and Vendors.

Key Interfaces- Internal

QA Manager, Maintenance, Purchase, and Training departments.

Behavioural Competencies

Change Championship

Collaborative Engagement

Growth Mindset

Guest Centricity

Personal Effectiveness

Process Excellence

Result Orientation

Strategic Orientation & Entrepreneurial Agility

Talent Enrichment

Equal Opportunities Employment at TajSATS

At TajSATS, we celebrate diversity and are committed to creating an inclusive setting for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

📌 Quality Assurance Executive (Mumbai)
🏢 IHCL
📍 Mumbai