What is the work?

- Log, track, and manage people-related, in-house, and client project issues using issue-tracking software

- Understand, analyze, and verify reported issues to ensure accurate documentation

- Follow and ensure closure of issues within the defined issue lifecycle and timelines

- Coordinate with internal teams to support project management activities

- Assist in planning, monitoring, and reporting project progress

- Conduct project and process audits to ensure compliance with defined standards

- Prepare audit reports and suggest process improvements

- Provide software usage and process-related training to employees

- Maintain proper documentation for issues, audits, and trainings

- Ensure clear and timely communication with stakeholders

What skills and experience are we looking for?

- Positive communication skills (verbal and written)

- Strong analytical and problem-solving abilities

- Ability to manage multiple tasks and meet deadlines

- Willingness to learn project management and quality processes

- Attention to detail and strong documentation skills

📌 Project Support Trainee (Noida)
🏢 SynapseIndia
📍 Noida