09 Sep
|
Cognizant
|
Bangalore Urban
09 Sep
Cognizant
Bangalore Urban
Contact Center Architect Experience in the contact center domain
Extensive knowledge in leading Contact centers platform including Google Dialog flow, Amazon Connect, Genesys Cloud, NICE Incontact, Twilio
Experience in Cloud based CCaaS solutions are mandatory
Experience in leading and responding to RFP
Comfortable in presenting the solutions to customers
Good working knowledge in making Powerpoint presentations and excel sheets
Track record of building recent solutions, publishing white papers, writing blogs
Motivated self-starter, proactive and action-oriented
Strategic problem solving and collaboration skills
Excellent communication and written skills in English
📌 Principal Architect (Bangalore Urban)
🏢 Cognizant
📍 Bangalore Urban