09 Sep
|
Primus Senior Living
|
Bengaluru
09 Sep
Primus Senior Living
Bengaluru
Position: Pre Sales Role
Experience: 3- 7 Years
Location: Bangalore
About Us: We are building India’s first holistic eldercare ecosystem, redefining active ageing by integrating physical spaces, digital solutions, and services into a seamless experience. Inspired by Ikigai and Blue Zones, our goal is to change how seniors live, engage, and thrive—adding years to life and life to years.
Role Overview: We are seeking a highly motivated and empathetic Presales Executive to join our growing team.
The Presales
Executive will be the first point of contact for prospective residents and their families, playing a crucial role in educating them about our offerings, understanding their needs, and guiding them through the initial stages of their journey with Primus Senior Living. This role requires a blend of sales acumen, strong communication skills, and a genuine passion for serving seniors.
Key Responsibilities:
➢ Lead Qualification & Nurturing:
Respond promptly to inquiries received via phone, email, website, and other channels. Conduct initial consultations to understand prospective residents' needs, preferences, and eligibility for our communities. Educate prospects on the unique benefits and features of Primus Senior Living, including lifestyle, amenities, services, and care options. Nurture leads through follow-up communications, providing relevant information and addressing concerns.
➢ Relationship Building: Build rapport and trust with prospective residents and their families, demonstrating empathy and understanding. Act as a knowledgeable and compassionate guide, offering support and clarity during a significant life decision. Collaborate closely with the sales team to ensure a seamless transition of qualified leads.
➢ Information Management: Maintain accurate and up-to-date records of all interactions and lead statuses in our CRM system. Prepare and deliver compelling presentations and informational materials. Gather market intelligence and feedback from prospects to inform sales and marketing strategies.
➢ Collaboration & Support: Work collaboratively with the sales, marketing, and community operations teams to achieve sales targets. Assist in organizing and coordinating events, open houses, and community tours for prospective residents. Contribute to the continuous improvement of presales processes and strategies.
What We’re Looking For: Bachelor's degree in Marketing, Business Administration, Healthcare Administration, or a related field. 2+ years of experience in a presales, inside sales, or customer-facing role, preferably within the real estate, hospitality, or healthcare sectors. Excellent verbal and written communication skills in English and Hindi (knowledge of other regional languages is a plus). Strong interpersonal skills with the ability to build rapport and trust quickly. Empathy and patience when interacting with seniors and their families. Proven ability to understand customer needs and present solutions effectively. Proficiency in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. Highly organized, detail-oriented, and able to manage multiple tasks simultaneously. Self-motivated, goal-oriented, and a team player.
Why Join Us? Innovative Mission: Be part of India's first holistic eldercare ecosystem, inspired by Ikigai and Blue Zones, aimed at transforming senior living and adding years to life and life to years. Professional Growth: Gain valuable experience in the healthcare sector, working with a diverse network of healthcare professionals and expanding your expertise in B2B sales and doctor engagement. Collaborative Setting: Work closely with cross-functional teams, including marketing and operations, to develop and execute effective outreach and referral strategies. Performance-Driven Culture: Thrive in a target-driven environment with opportunities to achieve and exceed sales goals, supported by incentive models and performance tracking tools.
Pay: Up to ₹500,000.00 per year
Application Question(s)
- What is your current CTC?
- What is your expected CTC?
Language:
- English, Kannada and Hindi (Required)
Work Location: In person
📌 Pre-Sales Executive (Bengaluru)
🏢 Primus Senior Living
📍 Bengaluru