5+ years' experience in software development or performance Testing and Engineering with systems analysis, including using agile practices

- Engage in and improve the whole lifecycle of services - from inception and design, through deployment, operation and refinement.
- Support services before they go live through activities such as system design consulting,
- Capacity planning, risk assessments and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Run continuous Improvement activities that improve service availability, recovery, efficiency & performance.
- Work with team to implement highly available and scalable architectures for core and third-party components of the Service.
- Implement metrics, monitoring, and incident response processes.
- Align with/improve, change management and capacity planning processes.
- Monitor levels of manual effort and drive improvement through automation and stability




- Proactively improve service availability, performance & efficiency via delivery of o Implemented metrics, monitoring, and incident response processes.

o Improvements in change management and capacity planning processes o Automated feature/story engineering quality measures

- Be aware of production degradation of Service level objectives.
- Identify the specific system information needed to facilitate incident response / post-mortems and deliver root cause analysis.
- Contribute as part of a Scrum team to maintain a deep understanding of system functionality and architecture, with primary focus to operational aspects of the service (availability, performance, change management, incident response, capacity planning, etc.)
- Operational Excellence to facilitate improved NPS with customers (internal & external) and address specific operational needs & concerns.

📌 Performance Testing, Cloud, Monitoring, PT(JMeter or LR or Gatling), Splunk, AppD/ 5-8+ Years/ No (India)
🏢 Clifyx
📍 India