Role: Payment SME

Skill: Procure to Pay

Overall Experience: 5 to 8 Years

Shift Timing: Aus/NZ

Location: Kolkata

Education:

- Minimum 15 years of regular, full-time education (10 + 2 + 3)
- Masters in Accounting or PG in Finance
- Preferred Certifications: Lean / Six Sigma

Must Have Skills:

- Project management, customer management, team management, lean six sigma;P2P domain knowledge, P2P Tower leading experience, handled min 20 member team. Have experience in customer governance and management

Good To Have Skills:

- Should have good communication skills, high on energy and good analytical skills. Master's in Finance & Accounting or equivalent & Lean six sigma certification

Key Accountabilities: Should be able to perform more complex processes and exception transactions that involve greater subjective thinking & analytical ability

(or processing a much higher volume of complex transactions) including ability to research open items and drive to closure

- Complete activities as per customer statement of work
- Meet Targets of TAT and Accuracy
- Be self-reliant to undertake and complete assigned work
- Undertake self assessment to verify activities done timely and accurately
- Perform Quality check of Sr. Associates & Subject Matter experts and give feedback
- Evaluate Internal control gaps,



have governance with both external and internal stakeholders for risk mitigation
- Identify areas of potential errors and to find ways to fix and avoid errors and repeat issues
- Act as Buddy to current joiners and other Sr. Associates requiring support to perform activities
- Report out hourly & EOD status of activities performed
- Provide daily update to customer on progress and have interaction emails & calls
- Prepare & provide report out in form of dashboards using Excel and PowerPoint
- Identify process gaps and provide controls to mitigate and monitor closure
- Identify process improvement opportunities and take up improvement projects for both self and team and drive to closure
- Operate from Office as standard requirement
- Should not take any unscheduled leaves without pre-consent from Team Lead
- Be open to operate extended hours to finish deliverable from Office and incase of errors and backlogs and during month-end, quarter-end CLOSE

Other Requirements:

- Candidate should be ready to work in ANZ shift (2 AM to 12 PM)
- Should possess positive attitude to support the business
- Should be flexible for working hours
- Advance excel knowledge is mandatory
- 5 days work from office is mandatory

📌 Payment SME (Kolkata)
🏢 Tata Consultancy Services
📍 Kolkata