Key Responsibilities

- Make outbound and receive inbound calls with Bengali-speaking patients.

- Schedule, confirm, and reschedule patient appointments.

- Maintain accurate patient records and update databases.

- Explain treatment details, follow-up schedules, and service options clearly.

- Coordinate between patients and the clinical team for seamless communication.

- Provide excellent customer service and maintain patient confidentiality.

Requirements

- Fluency in Bengali and basic English or Hindi.

- Good communication and interpersonal skills.

- Prior experience in telecalling, customer service, or healthcare coordination is preferred.

- Basic computer and data entry skills.

- Friendly, empathetic, and patient-focused attitude.

Perks

- Competitive salary and performance incentives.

- Training and growth opportunities.

- Supportive work environment.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Patient Care Coordinator / Telecaller (Bengali) (Chennai)
🏢 DR ARCHANA IVF u0026 WC
📍 Chennai