DMND00000117734 - OT Firewall Engineer

ROLE

- Execute firewall configuration changes based on documented change requests in ServiceNow
- Ensure changes comply with corporate security standards and guidelines
- Perform troubleshooting and resolve functionality issues on Palo Alto Next-Generation Firewalls- NGFW)
- Validate and test implemented configurations to confirm functionality with stakeholders
- Support activities to optimize firewall configurations and increase service quality
- Communicate with stakeholders (requesters and impacted teams) to clarify implementation requirements
- Provide flexible support to local teams during projects impacting firewall configurations, including on-demand stand‐by support
- Handle operational and technical issues (incidents), including vulnerability management and escalations (Level 2 and Level 3 support)
- Document all changes, incidents,



and related actions in accordance with internal guidelines
- Collaborate with security and OT teams to maintain compliance

SKILLS

- University degree in computer science, IT security or related field
- Proficient in English language (written and verbal)
- Proven experience in operating and managing Palo Alto NGFWs and Strata Cloud Manager, including troubleshooting and configuration
- Solid understanding of computer networks (LAN) and application protocols
- Detail-oriented with strong focus on compliance and risk mitigation
- Self-reliant, proactive, and structured work style with ability to prioritize tasks effectively
- True team player: committed to collective success over individual agendas
- Resilient and adaptable in a energetic work environment

📌 OT Firewall Engineer (India)
🏢 Infowaysolutions
📍 India