Job Title: Order Management Associate

Department: Operations / Order Management

Industry: Jewellery Manufacturing & Wholesale

Job Summary

We are looking for a responsible and detail-oriented Order Management Associate to support our day-to-day order management operations. The candidate will be responsible for handling corporate client orders, order tracking, barcoding, data entry, documentation, and coordination with internal departments to ensure orders are processed accurately and on time.

Key Responsibilities

- Manage and process corporate customer orders from receipt to completion.
- Enter and maintain order details accurately in the company’s order management system.
- Track pending, ongoing, completed, and dispatched orders.
- Coordinate with Production, QC, Inventory, Sales, Billing, Packaging, and Dispatch teams regarding order status.
- Handle product barcoding, barcode generation, printing, tagging, and verification.
- Verify product/design codes, quantities, weights, customer details, and other order information.
- Maintain accurate Excel sheets and digital records for corporate orders.
- Prepare and update daily/weekly pending order and order status reports.
- Follow up internally to ensure orders are completed within the required timelines.
- Assist with billing,



dispatch documentation, and other order-related paperwork.
- Maintain proper records of completed, pending, cancelled, or modified orders.
- Identify discrepancies in order details and coordinate with the concerned department for correction.
- Handle other operational, documentation, data-entry, and order-management activities assigned by the company.

Skills & Requirements
- Language: Good working knowledge of English.
- Excel: Intermediate-level Microsoft Excel knowledge.
- Computer Skills: Basic computer knowledge and ability to work with business software.
- Good data-entry and documentation skills.
- Strong attention to detail and accuracy.
- Ability to coordinate with multiple departments.
- Positive organizational and time-management skills.
- Ability to handle multiple orders and priorities simultaneously.

Preferred Candidate Candidates with previous experience in order management, jewellery operations, barcoding, inventory, billing, data entry, or back-office operations will be preferred. Freshers with positive computer and Excel skills may also apply.

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Order Management Associate (Thrissur)
🏢 Manjally Jewellery
📍 Thrissur