The Operations Team Lead is responsible for overseeing and coordinating daily inbound and outbound operations to ensure efficiency, accuracy, and timely execution. This role involves managing a team, optimizing workflows, and maintaining high service and productivity standards across receiving, processing, and dispatch functions.

Key Responsibilities

- Overseeing and coordinating daily inbound and outbound operations to ensure efficiency, accuracy, and timely execution.
- Managing a team, optimizing workflows, and maintaining high service and productivity standards across receiving, processing, and dispatch functions.
- Supervising inbound activities such as receiving, inventory verification, and storage.
- Overseeing outbound operations including order processing, packing, and shipping.
- Ensuring compliance with company policies, safety standards, and quality requirements while meeting operational KPIs and deadlines.
- Training and mentoring team members.
- Monitoring performance and resolving operational issues.
- Collaborating with cross-functional teams to improve processes and drive continuous improvement.

Strong leadership, problem-solving, and organizational skills are essential for success in this position.

A Day in the Life

- Oversee daily inbound and outbound operations by managing team performance, assigning tasks, and ensuring timely and accurate processing of goods.
- Monitor KPIs, inventory, and workflows to maintain service levels, resolve issues,



and ensure compliance with safety and operational standards.
- Drive team development and continuous improvement through training, reporting, and process optimization initiatives.

About the Team GSF Prime Now FC - VAR in India focuses on ultra-fast delivery of daily essentials, enabling customers to receive orders within minutes through a network of local fulfillment hubs. It leverages advanced technology, real-time inventory management, and efficient logistics to ensure speed, accuracy, and convenience. This model enhances customer experience while creating a dynamic, high-paced work environment focused on operational excellence and innovation.

Basic Qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
- Bachelor's degree.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
- Experience with Excel.

Preferred Qualifications

- Experience in a customer-facing workplace, warehousing, logistics or manufacturing.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Locations IND, KA, Bengaluru

📌 Operations Team Lead, GSF Prime Now FC (India)
🏢 Amazon
📍 India