Company Name: VARITE India Private Limited

About The Client:

A multinational technology and e-commerce company based in the United States is widely recognized as one of the world's largest online retailers. In addition to e-commerce, it is a major player in cloud computing through its cloud services division and has expanded into areas such as streaming services, artificial intelligence, and smart devices.

About The Job:

- This role will partner with regional payment teams across Europe and North America to execute a variety of day to day tasks that ensure business continuity is maintained and that stakeholders across the business have the information needed to drive continuous improvements based on customer feedback.

- In addition to managing daily deliverables, this role is required to serve as a hands-on analyst and problem solver, self-driving efficiency improvement and semi-automation projects to better our customer's payment experience.

- The ideal candidate will have a high attention to detail, possess exemplary ownership when prioritizing work in order to maintain operations KPIs, and possesses judgement interpreting customer feedback/signals in data to decide when to escalate issues.

Essential Job Functions:

- Complete a variety of recurring tasks to support the Europe and North America based Payment business teams, satisfying pre-defined SLAs

- Work with individuals internally across Client to drive operational excellence

- Apply business judgement to determine the severity and resolution path for independently identified issues

- Proactively escalate areas for process improvement and automation

- Develop and maintain comprehensive documentation, establishing standard operating procedures

- Provide data-driven analytics and support to business partners in quantifying and resolving issues

- Continuously evaluate tools and processes and offer solutions to ensure they are effective, high quality, and scalable A day in the life




- A day as a Payment Operations Specialist will consist of completing your recurring tasks within the pre-defined SLA before moving on to project work.

- The projects will be identified and driven autonomously by yourself with desired end result being the reduction of manual hours for you and/or the business through automation and standardisation.

- Both the recurrent tasks and project work will require regular connects with global stakeholders as well as other team members.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 Operations Manager (Bengaluru)
🏢 VARITE
📍 Bengaluru