Post - Offline Sales Executive Automobile
Department - Sales
Location - Ahmedabad
Job Purpose To drive offline sales and distribution of automobile products/accessories through KIOSK and workshop/fitment channels, ensure quality installation service coordination, maintain product display and service records, and generate customer feedback content to support marketing and quality efforts.
Key Responsibilities
- Manage offline KIOSK sales and product display management for automobile products/accessories at all KIOSK locations
- Drive offline sales and distribution of automobile products/accessories within the assigned territory
- Identify, onboard, and tie up with automobile workshops/fitment centers (PAN India) for product installation services
- Coordinate scheduling of installations between customers and workshops
- Ensure installations are carried out as per company standards and timelines
- Visit/audit workshops periodically to check service quality and compliance
- Maintain and update database of empaneled workshops/fitment centers (location, capacity, contact details, agreements)
- Maintain complete service records for each installation (customer details, product, workshop, date, status)
- Collect customer feedback post-installation — reviews, ratings, photos, and videos
- Coordinate with customers to resolve fitment-related complaints or issues
- Build relationships with workshop owners/technicians and KIOSK partners to ensure smooth long-term partnership
- Share collected reviews/photos/videos with marketing team for promotional use
- Prepare periodic reports on installation volumes, sales performance, and customer satisfaction
Required Skills
- Strong offline sales and distribution skills, preferably in the automobile industry
- Good relationship-building and negotiation skills (for automobile workshop/KIOSK tie-ups)
- Willingness to travel locally/regionally to visit KIOSKs and workshops
- Good record-keeping and reporting ability
- Good understanding of automobile products, parts, and the fitment/installation process
- Comfortable using smartphone/apps for collecting photos, videos, and reviews
- Valuable communication and customer-handling skills
Qualification & Experience
- Graduate (any stream; sales/retail background preferred but not mandatory)
- 1–3 years of experience in offline/retail sales, distribution, or field service roles, mandatorily within the automobile industry (four-wheeler products, parts, or accessories)
- Two-wheeler/vehicle for local travel preferred
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📌 Offline Sales Executive (Ahmedabad)
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