Roles & Responsibilities:

- Manage the clients Network and Security devices remotely.

- Troubleshooting Routing, Switching & Security issues.

• Adapt/Suggest any Network design changes as and when needed.
- Responding to emergency situations and performing effective troubleshooting during production outages. Lead and manage the incident calls. Escalate the issues to OEMs/Vendors.
- Troubleshoot all networking problems to ensure minimum downtime & maximum availability.

• Perform Change Management and Incident management as per the process.
- Documentation for all the technologies used for customers setup.
- Ability to create accurate network diagrams and documentation for designing and planning network communication systems.
- Ready to work in 24*7 Shifts and able to manage the shift independently.
- Work independently with minimum or no supervision
- Lead and mentor L1 team members.

Experience Required:

- 4 to 7 years of prior relevant experience in switching, routing, and firewall
- Knowledge and experience installing and supporting Palo Alto Security Appliances (minimum 3 years).
- Palo Alto Networks certification preferred PCNSA or PCNSE.
- Palo Alto expertise in design,



configuration, migrations, tuning and customization of features.
- Thorough knowledge of Panorama, Wildfire, Global Protect VPN.
- Fortinet Firewall Experience is desired.
- Considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 9K Series Switches, Cisco Routers, WLC and Cisco ISE.
- CCNP Certified (Minimum Routing and Switching) certified (or higher). • Knowledge of BGP, OSPF, EIGRP, STP, TRUNKS, VLANs, Port-Channel, Static routing, HSRP, VRRP, MST
- Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping/ QoS, VPN
- Considerable knowledge and experience in Site-To-Site VPN and RA VPN technology, VSS and VPC
- Familiarity with Data Centre setting and hosted deployments/cloud
- Experience of supporting clients remotely and face to face
- Experience with Wireshark or other protocol analyzer
- Excellent communication skills both written and verbal

Interested candidates please share your updated resume on (phone hidden).

📌 Network Security Engineer (Mumbai)
🏢 Tech Mahindra
📍 Mumbai