Key Responsibilities

- Warehouse Management & Customer Service
- Long Term Capacity Building in Warehousing. Tracking execution Long Term Depot footprint.
- Drive Warehouse Automation, Digitizing warehouse operations, Visual Analytics, WMS, Customer Service.

Digitize

Vehicle tracking, WMS, TMS,

- Design and Implementation of vertical warehousing
- Tracking Warehouse Utilization & suggest long term & short term plans.
- Warehouse Cost Management, selection of warehouses, negotiation of C & F expenses etc. Vendor engagement
- Driving Depot Operational efficiencies to manage high throughput, faster truck turn around time, labor efficiencies etc.
- Implementation & monitoring CFA Audits & Performance Score Card.




- Develop & implement Depot SOPs and put in controls to ensure compliance
- Design and implement Depot Payment structure, Depot Audits.
- Driving PDP compliances, Implementation of CRSE
- Drive & motivate CSOs and Warehouse Representatives to achieve highest level of service metrics.
- Drive & monitor best practices across all warehouses across regions.
- Designing & implementing trainings.
- Other Responsibilities
- Designing & monitoring Customer Service metrics.
- Driving Regional Customer Service Managers for corrections of norms, PDP redesign etc.

📌 National Warehouse Manager (Bengaluru)
🏢 Britannia Industries
📍 Bengaluru