The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
- Responsible for developing technical/User documentation and service procedures for customers and service engineers.
- Creates, develops, plans, writes, and edits Users Manual, Upgrade Procedure, Factory Automation Manual, Online Help, and Release Notes.




- Conducts interviews with various users and technical/engineering/product staff to gather data for documentation. Interfaces with functional organizations to develop content for the procedures.
- Researches and converts technical information into manual and/or web-based documents for non-technical and technical users.
- Conducts review meetings and discussions independently with engineering and technical staff.
- Support testing and validation of new procedures and methods. Improves steps and develops new content if needed.
- Follows documentation best practices, formats and templates. Learns current software, tools and techniques for high-quality documentation.
- Produces products that conform to the company documentation and quality assurance standards. Recommends formats responsive to technical and customer requirements.
- Exerts good project management skills on the assigned projects, conducts reviews with stakeholders, p

📌 Writer, Tech 2 (Chennai)
🏢 KLA-Tencor
📍 Chennai