Key Deliverables
- Provide Tier I and II support for hardware and software issues
- Develop, test, and maintain workstation images for Windows and Apple products
- Perform Active Directory Moves/Adds/Changes and support hardware/software setup
- Maintain data communications and connectivity for local, remote, and virtual office users
Role Responsibilities
- Troubleshoot and resolve technical issues for both in-house and remote users
- Manage end-user backup and anti-virus applications
- Collaborate with cross-functional teams to ensure workstation deployment and upgrades
- Participate in continuous improvement initiatives and ensure process documentation is current
📌 Technology Support Analyst II (Secunderabad)
🏢 C1
📍 Secunderabad
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