Job Description
Salesforce Tech Lead / Associate Architect
nRole Summary
nWe are seeking a Salesforce Tech Lead / Associate Architect to lead solution design, architecture, and delivery across Sales Cloud, Service Cloud, Data Cloud, and Agentforce. The role requires a solid blend of technical leadership, hands-on implementation, stakeholder management, and team mentoring to deliver scalable CRM, customer data, and AI-powered solutions.
nMust-Have Skills
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- Salesforce Sales Cloud, Service Cloud, Data Cloud, and Agentforcen
- Data Cloud: Data Streams, DMO Design, Identity Resolution, Customer 360, Segmentation, and Calculated Insightsn
- Agentforce: Agent Builder, Prompt Templates, Trust Layer, and AI-driven automationn
- Sales Cloud: Lead-to-Opportunity, Forecasting, CPQ, and Territory Managementn
- Service Cloud: Case Management, Omni-Channel, Knowledge, and Experience Cloudn
- Salesforce Integrations, APIs, ETL/CDC, and Data Architecturen
- SQL and reporting integrations with Power BI/Tableaun
- Technical leadership, solution architecture,



and stakeholder managementn

nGood to Have
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- Marketing Cloud integration with Data Cloudn
- CRM Analytics / Einstein Analyticsn
- Enterprise Salesforce transformation experiencen

nKey Responsibilities
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- Own end-to-end Salesforce solution architecture and technical delivery.n
- Lead and mentor Salesforce developers and engineers.n
- Design and implement solutions across Sales Cloud, Service Cloud, Data Cloud, and Agentforce.n
- Architect integrations, data models, Customer 360 solutions, and AI-powered automation.n
- Collaborate with business stakeholders and clients to define scalable solutions.n
- Ensure data governance, platform scalability, and best practices.n

nPreferred Certifications
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- Salesforce Sales Cloud Consultantn
- Salesforce Service Cloud Consultantn
- Salesforce Data Cloud Consultantn
- Salesforce Data Architectn
- Salesforce Agentforce Specialistn
- Sal

📌 Salesforce Tech Lead (Pune)
🏢 dentsu
📍 Pune