Manager – Business Operations & Delivery | US Shift

We’re looking for an experienced Manager – Business Operations & Delivery to join a growing expert network / research & consulting organization.

The ideal candidate will be responsible for end-to-end client delivery, project management, market & industry research, team management, and expert network development.

What you’ll do:

- Manage and strengthen client relationships while ensuring high-quality project delivery
- Understand client requirements and identify/empanel relevant industry experts
- Manage project TATs and coordinate with internal & external stakeholders
- Track market trends, competitor activity and industry developments
- Build and maintain a strong pipeline of relevant experts
- Lead, coach and develop a team of 5–10 members
- Ensure expert pools are continuously strengthened across sectors and geographies





What we’re looking for:

- 6–7+ years of experience in research, expert networks, client servicing or a similar domain
- 1–2+ years of team management experience, ideally managing a team of 5–10
- Strong experience in independently managing client delivery and TATs
- Excellent communication, analytical, problem-solving and decision-making skills
- Graduate/Postgraduate; Economics, Marketing or Business background preferred

• Prior experience in an expert network / research / consulting setting will be an advantage

Location: Work from Home (Delhi NCR preferred)

Working Hours: 6:00 PM – 3:00 AM | US Shift

Interested candidates can also share their CVs at [email protected]

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