Role & responsibilities

- Conduct induction, refresher, on-the-job, and process training for employees and contract workforce.
- Develop and deliver training programs based on operational and client requirements.
- Train housekeeping, stewarding, F&B;, and facility management teams.
- Monitor training effectiveness and employee performance.
- Conduct training on SOPs, GMP, QMS, safety, hygiene, cleaning, sanitization, and documentation.
- Maintain training records, attendance, assessments, and MIS reports.
- Coordinate with clients and site teams to identify training requirements.
- Support audit readiness through employee awareness and compliance training.
- Promote continuous improvement and service quality through structured training.

Preferred candidate profile Experienced Trainer / Training & Operations Manager with 10+ years of experience in Facility Management, Soft Services, Housekeeping, Administration, and Training & Development.

Currently handling Training & Operations for the Hyderabad/Telangana Region, with solid expertise in employee training, induction, refresher training, SOP training, housekeeping standards, GMP/QMS compliance, safety, hygiene, customer service, and operational excellence.

📌 Manager Training (Bengaluru)
🏢 Dusters Total Solutions Services (DTSS)
📍 Bengaluru