Job Title

Manager - Scientific Services

Location

Mumbai

Job Summary

The Manager - Scientific Services - will lead the development and delivery of high-quality scientific communications and Medical Affairs initiatives for pharmaceutical and healthcare clients. The role requires a blend of scientific expertise, project leadership, stakeholder engagement, and commercial acumen to deliver impactful solutions and support the growth of Springer Health+s Scientific Services business in India.

Key Responsibilities

Scientific Content & Medical Communications

- Develop evidence-based scientific content by leveraging strong Pharmaceutical Industry Knowledge and Product and Service Knowledge to ensure relevance, accuracy, and scientific rigor.
- Review evidence-based scientific content, ensuring scientific accuracy, quality, compliance, and alignment with client and stakeholder expectations through a Customer-Focused and Action-Oriented approach.

Medical Affairs & Client Engagement

- Partner with Medical Affairs teams to support strategic scientific objectives while effectively balancing stakeholders and fostering cross-functional collaboration.
- Participate in client meetings, advisory boards, and scientific discussions by applying Consultative Selling techniques and demonstrating strong scientific expertise.
- Provide scientific insights and recommendations that address client needs and support informed decision-making through a Customer-Focused and consultative approach.
- Build strong relationships with clients, KOLs, and healthcare professionals, ensuring long-term engagement, trust, and customer satisfaction.

KOL Engagement

- Support identification and engagement of KOLs and external experts by utilizing strong industry networks and Pharmaceutical Industry Knowledge.
- Coordinate scientific reviews and expert inputs while effectively balancing diverse stakeholder perspectives and objectives.
- Develop meeting summaries, insight reports,



and recommendations that translate expert feedback into actionable scientific and business outcomes.
- Develop national and international medical society and university tie-ups to strengthen scientific collaborations and create opportunities for strategic partnerships and Business Development.

Project Leadership

- Manage multiple projects while ensuring quality, timelines, client satisfaction, and efficient resource utilization, supported by sound Financial Acumen and an Action-Oriented mindset.
- Collaborate with medical writers, editors, designers, and project teams to deliver high-quality scientific solutions that meet client requirements.
- Monitor project progress, identify risks, and implement mitigation plans proactively to ensure successful project execution and stakeholder satisfaction.

Business Growth

- Support proposals, capability presentations, and client pitches by combining scientific expertise with Consultative Selling, Business Development, and Product and Service Knowledge.
- Identify growth opportunities within existing and new accounts through a strong understanding of customer needs, market dynamics, and business objectives.
- Provide scientific input during project scoping and planning, incorporating Financial Acumen and strategic business considerations to support successful project outcomes.
- Contribute to business expansion efforts by maintaining a customer-centric approach and identifying opportunities to enhance service offerings and client value.

Compliance & Quality

- Ensure adherence to industry regulations, ethical standards,



and company processes by applying comprehensive Pharmaceutical Industry Knowledge and quality-focused practices.
- Participate in quality assurance and continuous improvement initiatives to enhance operational excellence, client satisfaction, and service quality.

Team Development

- Mentor junior team members and contribute to scientific training programs by sharing expertise in scientific communications, therapeutic areas, and industry best practices.
- Promote knowledge sharing, collaboration, and scientific excellence while fostering a Customer-Focused, Action-Oriented, and high-performance team culture.
- Support the development of team capabilities related to Pharmaceutical Industry Knowledge, Product and Service Knowledge, stakeholder management, and business acumen.

Experience & Qualifications

Education

MBBS, MD, PharmD, M.Pharm, PhD, Life Sciences, or related healthcare qualification. Additional qualifications in Medical Affairs, Medical Writing, Publications, or Management are advantageous.

Experience

- 8-10 years experience in Medical Communications, Medical Affairs, Scientific Services, or Healthcare Communications.
- Proven expertise in scientific content development and client engagement.
- Solid understanding of clinical research, evidence evaluation, and publication practices.
- Familiarity with GPP2022, ICMJE, AMA style, and pharmaceutical compliance requirements.
- Experience in leading expert consensus panels and managing structured scientific consensus initiatives.
- Knowledge of real-world evidence generation, with hands-on experience conducting real-world studies end to end.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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