Voice Process Location: Pune Experience: 0-2 Years Working Days: 5 Days a Week Weekly Off: 2 Rotational Week Off Employment Type: Full time Job Summary We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply. Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels. Resolve customer complaints and escalate complex issues when required. Provide product, service, and process-related information to customers. Follow company policies, quality standards, and customer service guidelines. Meet individual and team performance targets. Build and maintain positive customer relationships.





Skills & Qualifications Graduate/Undergraduates can apply (depending on company requirements). Excellent verbal and written communication skills in English; Basic computer proficiency and familiarity with MS Office. Qualifications 0-2 years of experience in customer service, customer support, BPO, call center, or related roles. Freshers with excellent communication skills are encouraged to apply.

Pune Shift: Rotational shifts Working Days: 5 days per week Weekly Off: 2 rotational week off What We Offer Competitive salary and incentives (if applicable) Training and career development opportunities Supportive work environment Growth opportunities within the organization How to apply:

📌 Evening Customer Service Centre Advisor (Pune)
🏢 WNS
📍 Pune