ROLE PURPOSE & OBJECTIVE:

- To drive MSME business growth through external channels such as DSAs, connectors, brokers, and strategic partnerships, ensuring quality sourcing, portfolio growth, and profitability.

- Achieve monthly/quarterly disbursement targets

- Drive sourcing of MSME loans through channels (LAP, WC, Term Loans, Unsecured)

- Ensure optimal product mix (secured/unsecured, LAP/WC) as per strategy

- Build a robust distribution network across assigned geography

- Maintain productivity and performance of DSAs/Channel Partners

- Drive high-quality disbursements with focus on yield, fees, and cross-sell

- Manage cost of acquisition (COA) and improve productivity per partner

- Ensure seamless onboarding and engagement of channel partners





- Maintain active relationships with DSAs, channel partners, and branch teams

- Ensure faster approvals through effective coordination with Credit/Risk teams

- Enhance customer experience through reduced turnaround time (TAT)

- Identify and address customer needs through appropriate product offerings

Educational Qualifications:

- MBA/ PGDM or equivalent / CA.

Experience:

- 4-7 years of Product Management/Secured Product Sales / Portfolio Monitoring / Credit Risk experience in Large Banks and SFBs.

📌 Manager- Business Operations (MSME) (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru