Joining ACQUIRE offers the chance to build relationships with some of the kindest, most fashion-forward, design intelligent and innovation-seeking clients in India.

We are a fashion and design studio dedicated to experimentation with texture across textiles, clothing and design. The studio explores innovative materials to create distinctive, contemporary womenswear. Team members work in a creative environment that values curiosity, craftsmanship, and thoughtful design. Role Description The Customer Relations Manager is a full-time, on-site role based in Gurugram. This role is responsible for building and maintaining strong relationships with clients remotely and in studio, responding to inquiries, using and adding to our client scripts, and ensuring a smooth end-to-end customer experience to sale.

The Customer Relations Manager will also support showroom or studio visits, prepare customer reports, and contribute to process improvements that enhance satisfaction and loyalty.





This position works closely with leadership to align customer engagement with ACQUIRE's brand values and long-term goals.

Past experience with a luxury or couture designer helps significantly

Strong customer service and relationship management skills, with the ability to handle inquiries, feedback, and escalations professionally, thoughtfully and with a personality to match our style

~ Organizational and time-management skills to manage multiple customer accounts, follow up on actions, and maintain accurate records.

~ Knowledge or interest in textiles, fashion, design, or related creative fields, with the ability to understand and communicate product details.

~ Proficiency with common office and CRM software tools for tracking customer interactions and preparing reports.

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📌 Customer Relation Manager (Gurugram)
🏢 ACQUIRE
📍 Gurugram